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SafeGuard Protection

 

 

SMSFun respects that corporations, parents, and individuals may wish to limit the amount of services that interact with their mobile services on a daily basis. As the SMSFun mobile reach grows, the social consciousness and public responsibility of SMSFun increases and this is why we offer special safeguards.

SafeGuard offers a degree of privacy protection by limiting the way in which SMSFun members can access and send information to various mobile devices. Opting into the SafeGuard program will essentially add a special block on your mobile number so that SMSFun members are unable to communicate or engage with your number through SMS related services on SMSFun.

Currently, no Australian operator/carrier offers such a service and as such this tool remains exclusive.

 

FAST TRACK SERVICE

Fast Track identifies your mobile number quickly and helps protect privacy effectively and painlessly.

To have your number added to the SafeGuard list immediately without delay, simply use your mobile phone and text the word safeguard to 19 767 386.

A confirmation SMS will be sent directly to your handset when you have been added to the SafeGuard database.

The Fast track service costs $2/year and payment is made instantly through mobile billing.

 

  

STANDARD SERVICE

The regular SafeGuard service requires proof of account ownership.

 

To add your number to the list, send a copy of your mobile bill and a letter stipulating that you wish your number to be added to the SMSFun SafeGuard list. Be sure to sign and date these documents.

 

Send these documents to:

SMSFun Australia
SafeGuard Department
PO Box 161 Grange
Brisbane, QLD 4051

Once received, the standard process may take up to 3 weeks.

The Fast track service costs $2/year and payment is made instantly through mobile billing.

 

 

I saw a message saying this number is on the SafeGuard Protection List, what does this mean?

Simply put, the number you are attempting to contact has subscribed to the SafeGuard Protection list. You will be unable to contact that particular mobile number from any of SMSFun's services. If you know this person you can ask them to remove themselves from the SafeGuard program (see below)


Removal from SafeGuard

If you are enrolled into the Fast Track service, you can text STOP to 19767386 to cancel billing.

To be removed from the SafeGuard service you will need to contact support services as situations may vary.



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